One thing I fucking hate the most that can be all together avoided is having all information handy when calling to make a reservation. It is most irritating to have to pull teeth to get people to give me everything when answering the phone. Things like... what dates you need your reservation for. Have your credit card ready, it is ALWAYS necessary when guaranteeing your reservation. Are you traveling for business or leisure? This one is most important because when I quote you a rate it is only as accurate as the information you are forthcoming with. So if you expect me to give you the company rate... tell me what fucking company you work for... douche bag.
If your 'rate' is not available, please for the love of god do not ask me which days it is available. IT'S NOT AVAILABLE AT ALL! People are un-fucking-believable sometimes. Don't go behind my back and book on-line so you have 15 reservations... that's really going to piss me off.
Do your research... our hotel charges for parking... rightfully so the whole city charges for parking. Don't tell me the fee isn't on the website, we're not stupid of course it is. If there is one thing you should know, its that we don't hide that kind of shit! People think we want to put distress on ourselves? Hell no, I don't like you yelling at me to my face anymore than people like being lied to. Do yourself a favor, and either read the website correctly, or pick up the fucking phone and ask. There's a novel idea, using the phone!
I don't like playing twenty questions and taking 10 minutes to make a reservation that should take no more than a few minutes, given how prepared you are. Food for thought for all you travelers out there!
Sunday, June 2, 2013
Reservation hell
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